Solutions
Managed Services
When your team spends nights on outages instead of product work — and you need predictable IT coverage.
- 9 yearsBuilding software since 2017
- 1,431Projects delivered
- 99.95%SLA on managed infrastructure
- NestJS · pgvectorProduction AI stack we run daily
Deliverables
Managed scope
Monitoring, patching, backups, and helpdesk under a flat monthly rate and 99.95% SLA.
- 24/7 monitoring with alert routing
- Patch and backup schedules with test restores
- Named escalation path and monthly status report
- No per-incident surcharges on covered systems
Process
Onboarding
Asset inventory
Document servers, SaaS, and dependencies.
Baseline hardening
Close critical gaps in first 30 days.
Runbooks
Incident and restore procedures in writing.
Steady state
Monthly review and capacity planning.
Technology
Stack we use on this work
Chosen for maintainability and production track record — not reseller margins.
FAQ
Common questions
What is included in OptimusWay Managed Services?
Discovery workshop, written specification, fixed quote, two-week build sprints with demos, and handover with documentation. Optional managed support under 99.95% SLA.
How is pricing structured?
Fixed project price or flat monthly managed fee — line items you can audit. No open-ended time-and-materials unless explicitly agreed for augmentation.
Why OptimusWay over a generic agency?
We use the same production stack we recommend to clients — NestJS, PostgreSQL, pgvector — with 1,431 projects since 2017.
Related
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Tell us what you are building
30-minute scoping call — we map your situation and propose a sprint or project scope.