Last updated: 2026-02-09
1) Data Controller
The controller of your personal data is:
OptimusWay Sp. z o. o.
Registered address: Nowy Świat 33 / 13, 00-029 Warsaw, Poland
Tax ID (NIP): 5272900329
Contact email: [email protected]
2) What data we collect
When you submit a lead form on Facebook or Instagram, we may collect:
- Full name
- Email address
- Phone number
- Any information you voluntarily include in your message (optional)
3) Why we use your data
We use the information you provide to:
- Review your request and understand your needs
- Contact you about your inquiry and provide relevant information about our consulting services
- Maintain basic records of inquiries (for quality, continuity, and accountability)
We do not use your data for automated decision-making or profiling.
4) Legal basis for processing (GDPR)
We process your personal data based on:
- Your consent (GDPR Art. 6(1)(a)) — when you submit the form and agree to the form terms
- Our legitimate interest (GDPR Art. 6(1)(f)) — to respond to business inquiries and keep correspondence records
You can withdraw consent at any time (see Section 8).
5) How long we keep your data
We keep your data only as long as needed to handle your inquiry and any follow-up:
- If we do not start cooperation, we delete or anonymize the data within 12 months from the last contact (unless longer retention is required by law or needed to handle a dispute).
6) Who we share data with
We do not sell your personal data and we do not share it with third parties for their marketing purposes.
We may use trusted service providers (e.g., email, CRM, analytics, hosting) who process data on our behalf under appropriate contractual safeguards and only to support the purposes described above.
7) Facebook/Instagram (Meta) as a source of leads
If you submit your information via Facebook/Instagram lead forms, Meta may process your data under its own policies. OptimusWay receives the data you submit in the form and uses it as described in this Privacy Policy.
8) Your rights (GDPR)
You may have the right to:
- Request access to your data
- Request correction or deletion
- Restrict or object to processing in certain cases
- Withdraw consent at any time (this does not affect processing before withdrawal)
- Lodge a complaint with a supervisory authority (in Poland: UODO)
To exercise your rights, contact us at [email protected].
9) Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
10) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published at the Privacy Policy URL provided in the lead form.